The Founders’ Preorder Event — 20% off for the first 100 orders

Customer Care

Return & Exchange Form

Tell us about your order and how we can help.

Eligible standard jewelry requests must be submitted within 30 calendar days of documented delivery. Please wait for authorization and insured shipping instructions before sending any jewelry.

Review our Returns & Exchanges Policy. For preorder items, see the Preorder Policy.

Your request

Submit your request directly to Customer Care using this form. Please wait for authorization before shipping jewelry.

Read our Privacy Policy.